Managing Your Domain Name Account
After you register a new domain or transfer an existing domain name to Passion Computing, an account will be created for you. You will be able to login with a username and password, to your account and administer your domain. Your password and username are generated by the system and if you ever need to retrieve them, go to the login page, click on forgotten password and enter your domain name. You password will be sent by email and your username will display on the following page.
The domain name admin area has a simple design which makes it easy to: LOGIN to your ACCOUNT to do the following
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assign your authoritative name server records. ie delegate your name server records to point to your hosting company
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order and use domain forwarding (free and optional service)
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order and use advanced DNS management. (free and optional service)
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register additional domain names without having to re-enter contact and business details. Please note: If you wish to register additional domain names with one account, you should login before you register the domain name, so that your additional domain names will be added to your existing account.
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Cancel domain forwarding or change the url that the domain name is being forwarded to
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Edit zone files with all hosting services
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Cancel Advanced DNS Services
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Change Authoritative name server records
- You will also be able to order email accounts or order web hosting by logging into your domain name management. Once your hosting is set up, all access to email and web hosting (including website builder) can be done using the same username and password.
Online Domain Name Management
Step 1. Go to http://domains.passioncomputing.com.au and login with the username and password sent to you by email after the domain was registered or transferred. The following screen will appear. (If you have forgotton your password, click here to recover it.) You will now see your registered domain names and if you click on the 'Edit' link next to the domain name that you want to manage.
The following screen will appear and you need to fill in the hostname and ip address that matches your hosting account.
Name Servers: You edit your primary and secondary name server hostname and ip address to direct your domain name to your web hosting company's services. If you are using, our services the hostname and ip addresses, should be as the screen above. These settings are automatically set up for all domains registered through us. Your hosting company will send you the name server records that you will need to use to point your domain name to their services. BACK TO TOP OF PAGE
NB: Your primary and secondary name servers must belong to the same family. This means that your name servers must belong to the same company. Many people make the mistake to use the secondary 2 and secondary 3 name server records of an unrelated hosting account. It is usual to only have one primary and one secondary name server records and unless your hosting company or DNS service provider gives you 4 name server records, you should not attempt to group 2 sets of unrelated name server records because it will return an error in the DNS system. Use only name server records supplied to you - do not mix and match your own combination of name server records.
Client details: This page edits the details for the person who manages the domain in the account. ie. if you are using the forgotten password link, the password will be sent to the email address that is listed in "Client details" not in "Contacts"
Contacts: This page edits the contact details for the domain name. Please keep your email address and other contact details up to date for all your domains. If you have more than one domain, you need to edit the contact details of all your domains. This is because a number of customers use their client account to manage domains on behalf of others, while retaining separate registration details for each domain. (ie with one login they can see all domains in their account, but these domains may be registered to different people)
Zone File: Unless you are using advanced dns management, you do not need to edit this page.
Renew: The renew link appears next to the domain or hosting product that is due to expire. If you can't see the link, click "manage domains'. It is in the middle of the screen. Click on the 'renew' link and proceed to enter your credit card details to renew your hosting or domain name. See Domain Name Renewal for information about what happens if you don't renew your domain name.
The system automatically disables hosting when it expires and your website and email will also stop working if your domain is not renewed. Please renew prior to the expiry date to avoid any disruption to your service.
Add Services: This link will allow you to order hosting products like free domain name forwarding, advanced DNS management, email accounts and web hosting. Be sure to click the 'add services' link next to the domain that you want to add services for, You can then proceed to pay for your email or web hosting services and will receive an email with instructions on how to use the service.
Hosting Control Panel: This link will open up into a new window and is where you can set up email accounts for your domain name, view website statistics, enable webmail, administer your email accounts. This link will also appear when you have ordered domain name forwarding and you will be able to use the hosting control panel to redirect your domain name to another URL.
Manage Domains: Takes you to lists all your domain names and you can click 'edit' to manage them, 'add services', 'cancel services' . It also tells you when your domain name is due to expire.