Email hosting instructions
If you haven't already done so, you will need to Order Email Hosting or Web Hosting before you can set up email for your domain name.
Complete the following steps to set up your email account to work with your domain name.
- Create Email Accounts in the Hosting Control Panel
- Change Name Servers (if you change your name server records you will need to wait up to 24 hours before you can test your email accounts and set up your computer to download mail)
- Test Email Accounts
- Set up your computer to download mail
To set up an email account, you will need to login to http://domains.passioncomputing.com.au .
The following screen will appear. and you need to click 'Edit' next to the domain you wish to manage. The 'Edit' link is right in the centre of the screen.
The next page that will appear will contain links to all areas of your domain name and hosting management. On the horizontal links, click 'Hosting Control Panel'
If you do not see the hosting control panel, you may need to allow popups. The following screen will appear after you click "Email".
You then need to click on "create a new POP account" and on the following page, enter the username that you want, password for this username and tick the boxes to enable Antivirus and AntiSpam.
Your new email address has been created and you can create additional email accounts or email aliases for your domain name.
2. Changing name server records - This step is only required if you have transferred in your domain.
Unless your name servers have been set to the name servers below, your email accounts and webmail WILL NOT work.
The easiest way to get to name server page, is to login to your domain name admin, click "edit" next to the domain name that you wish to manage and the name server page will appear. Enter the details below, and click 'update name servers' or click on the "Hosting" button and it will automatically populate the correct name server details for you, then you need to click "update name servers" and the records will be updated.
Warning: if you are transferring from another host, you should download your mail before making the following name server changes, otherwise email may be left on your old hosting account's mail server. You must make sure that you have created mailboxes for all email users before you change your name server records or else you will lose email in the process of changing name servers.
| Host Name | ip adreess | |
| primary name server | brigh.twoplums.com.au | 202.47.4.136 |
| secondary name server | mutley.twoplums.com.au | 120.136.40.98 |
Why does it take 24-48 hours to propogate name server changes across the internet? The internet is made up of many servers and computers all linked together and 11 authoritative name servers that direct internet traffic. When you make a change to your name server records, this change is made at your registrar who is linked to the central authoritative name servers. ISPs hold name server records in cache or memory, for a period of 24 hours and this means that if you have been to your URL, and then changed your name server records, the old record is held in memory until the ISP flushes the cache and the ISP updates your domain name to the new records. If you update your name server records, and you have not been to your domain name that day or just after the change, the change will appear to happen very quickly - sometimes within minutes or in the hour. The problem is, if you visit your website too soon after making a name server change, and your ISP holds the old name server record in memory and you will not be directed you to your new record until the cached is flushed again. (usually every 24 hours)
3.Test your new email accounts
Once your name servers have been delegated, login to webmail and test sending and receiving mail before you try configuring your mail client to download your mail. Do this by
- receiving mail from another email account
- sending mail to another email account
Make sure your email is working from webmail. Then, follow the link below to learn how to configure your computer to download mail.
4. Learn how to configure mail client to download mail.