Setup Windows Mail

Windows Mail is free to download and use and it is a cut down version Outlook. To download Windows Mail, visit http://explore.live.com/windows-live-mail

Once you have downloaded and installed Windows Mail, you need to use the settings provided to you and configure Windows Mail to download and send mail from your computer. The following are printscreens on how to set up Windows mail.

In this example I am using the email account, accounts @ as an example. You would substitute for the email address that you have set up in the email administration panel. Enter your email address, password (this is the same password that gives you access to your email account via webmail) and the display name (the name that people who receive email from you will see). Choose to manually configure your server settings.

setup Windows Live

 Proceed to the next screen, which will ask you to set up your incoming and outgoing mail server. In the settings below, the example incoming and outgoing mail server is pop.passioncomputing.com.au but you should use the incoming and outgoing mail servers as specified in the email that you received. You can choose to use pop dot your domain name or you can use the same outgoing mail server as your ISP (Internet Service Provider). Bigpond customers may not be able to use mail dot your domain name and should use mail.bigpond.com as the outgoing mail server, and will also need to do an additional step (below) before mail will be sent through Bigpond.

Note, that 'my outgoing server requires authentication' . If this setting is not ticked, you may get an error sending mail. The outgoing server port in this example is 587. This is because port 25 was blocked by our ISP because port 25 is commonly blocked. You may have to try different mail ports in order to send out mail. A list of all port numbers is provided on Configuring Mail Client page. Internet Service Providers want to stop SPAM going through their network, but this makes it harder to configure your computer to send mail. The settings below work for Optus. Because I have chosen port 587, I did not tick, 'this server requires a secure connection'. The port number you choose to use must match whether or not that port is deemed to be a secure port or not. If you use port 587 and tick SSL is required, mail will not be sent.

setup windows mail

After you have set up your mail account, send a test email from this newly created account to another email address that you know works and send an email to this newly created email address.

Most people will find no problem receiving mail but sending mail results in errors. Changing port numbers usually fixes the issue.

Other options include:

Using the outgoing mail server of your internet service provider instead of mail dot your domain name. In the above example, instead of pop.passioncomputing.com.au , I would use the Internet Service Providers' outgoing mail server. You also need to go back and make sure the port number is the same as the port number you are using for you ISP email address.

Start a new email and check if mail can be sent. Remember to delete all emails that fail to send. If you still cannot send mail, then you may need to edit the following field.

Go to TOOLS (in the menu bar) > ACCOUNTS (in the drop down menu) > CLICK on the Account set > Choose 'Servers' Tab next to 'General' . Then you need to fill in your email address and password associated with your ISP. In this example we have used bigpond. Remember to save and then try sending mail again.

bigpond settings

 Using the information on this page, you should be able to successfully send and receive mail from Winidows Mail.

Remember that you can always access mail via webmail.