Why Choose Us?
Passion Computing domain names service differs from most domain name providers because we provide you with a personalized service at competitive prices.
The domain name system is far from perfect and is highly dependent on email for communication, and as a result companies may lose track of their domain name because renewal notices are sent to the email address of a staff member that has left. Companies that register their domain name through us have the added protection, that their domain name will also appear in our system when it is due for renewal and if clients do not renew their domain name, we will personally contact them before the domain name expiry date, to make sure they have received the renewal notice and if they want to let their domain name expire or renew it. This is a courtesy service that we provide and clients should continue to keep their contact details up to date and renew their domain name as soon as they receive the renewal notice.
Our prices are competitive and you can register and manage all your domain names, easily and effectively.
"When it comes to websites many people overlook their domain name registration until something goes wrong and suddenly they realize that the website they have built and all their marketing is centered on their domain name. In a deregulated market, reliable domain name registration that comes with professional support and personalized service is a rare find" See Our Testimonials
We have partnered with an established registrar that is the trusted registrar of a number of large Australian corporations. The combined experience of their team and our personalized service, provides you with the assurance that domain name investment is well protected.
Our domain names are competitively priced and come with full domain name administration. Some registrars do not even offer you the choice of domain forwarding or DNS management and if you factor the price of these services into the domain name registration, our prices are cheaper than most providers. Most domain name providers work on volume and rely on selling you additional products to be profitable businesses. This means that the interface that you use to manage your domain name ends up cluttered with advertising and offers to entice you to buy more, and you will also receive many emails about special offers and "too good to be true" deals or their other services like email hosting and web hosting are more expensive or their support is lacking because their margins are paper thin.
Our service is targeted to savvy businesses and individuals that understand the value of good support and competitive pricing. If you ever have a problem using the online administration service or if there is a technical issue that needs to be addressed, we will help you resolve the problem. If you buy from a volume domain name seller expect to take a number and hope that you never have a problem, because if you do, it can be hard to find anyone to listen to the problem, let alone tell you what to do about it. You'll go round in circles, trying to get the simplest problem sorted or a straight forward answer from technical support. They are more interested in selling you more products than providing real service.
The domain name system is far from perfect and there have been occasions where other domain name sellers have accidentally (or negligently - depending on your opinion) transferred out domain names, leaving domain name owners with lost website and mail before the matter was resolved. Read how an Australian domain name registrar admits to allowing domain name hijack http://www.pcworld.com/article/id,119337-page,1/article.html The domain name system is a centralized system that has many different providers, whose services vary from good to appalling, choosing where you register a domain name, should not be based on price alone.
There is also the issue of domain name monetization, where domain name registrars are able to profit from domains that are not renewed. We do not believe that it is right to profit from a domain that a client has not renewed.